Refund policy

We want you to receive the card you ordered. Please read this policy before requesting a return.

Sealed product

Unopened factory-sealed product can be returned within 14 days of delivery if it is unused and in the original packaging. Opened or damaged sealed product is not eligible unless it arrived damaged.

Singles and graded cards

Singles and slabs are not returnable because of a change of mind after the item has been packed. You may request a refund or replacement if the item is not as described (wrong card, wrong condition, or damage that happened in transit).

How to request

Contact us within 7 days of delivery. Include your order number, the product name, and photos of the item and packaging. We will reply with the next step.

Refunds

Approved refunds go back to the original payment method. Shipping is refunded only when the error was ours or the carrier damaged the parcel.

Wrong address

We are not responsible for parcels sent to an address you entered incorrectly.

Contact

Start a request on the Contact page.