FAQ
Do you ship worldwide?
Yes. Orders ship from Japan with tracking. Available countries, duties, and delivery options are shown at checkout. See our Shipping policy.
How are singles packed?
Each single goes in a sleeve, toploader, and team bag, then a rigid mailer or box. Graded slabs get extra corner protection.
Are cards authentic?
Stock is inspected in Japan before listing. Sealed product is factory-sealed unless the product page says otherwise.
What is your refund policy?
Unopened sealed product can be returned under the refund policy. Opened singles are only eligible if the listing condition was wrong. Read the Refund policy.
How long does shipping take?
We pack after payment clears. Transit time depends on your country and customs. You receive a tracking number when the parcel leaves Japan.
How do I contact support?
Use the Contact form. Include your order number and the card name. Store details are on Contact information.